Director, Client Service and Strategy

• Client Service and Strategic Sensibility: Serve as a strong client service lead with solid strategic sensibilities. Work with senior leads to understand overall business priorities and strategies. Be accountable for ensuring that strategy is delivered effectively across integrated campaigns. Effectively triage client changes in direction and review materials with a grounded strategic lens. Collaborate with the Solutions lead to keep accounts on track across Brand and DSE.
• Complex Disease Management: Bring clarity and precision to complex disease states. Navigate and manage around our agile model, building trust and direct communication lines with clients to set the team up for success.
• Client Engagement: Develop great relationships with clients and their teams. Deeply understand their business, brands, disease states and organizational structure. Manage clients through project life cycles.

• Business Insight: Understand clients’ businesses, industry, competitors, key drivers, and environment. Identify opportunities to bring value to our clients’ businesses and grow business organically.
• Brand Objectives: Articulate clients’ brand objectives and ensure they are incorporated into recommendations and all work. Help shape strategies and develop content and activation plans.
• Campaign Execution: Lead the flawless execution of US HCP and Patient integrated campaigns.

• Team Leadership: Lead cross-functional teams in delivering launch programs. Direct and oversee the development and execution of integrated healthcare marketing campaigns.
• Collaborate with the Solution Lead to craft strategic and project proposals that fit within the time, budget and resource parameters available.Help ensure all tactics are delivered on time and within budget through effective project and budget management, risk mitigation, and active participation in client promotional review and submission processes.
• Entrepreneurial Spirit: Be entrepreneurial, action-oriented, and solution-focused at all times.

• Coaching and Growth: Manage, coach, and grow team members. Lead cross-functional teams and contribute to a positive, innovative, collaborative, and cooperative work environment.
• Professional Development: Take the initiative to pursue development opportunities and support the growth of the team.

• Progressive Experience: Over 10 years of experience in brand and/or engagement strategy, with a focus on the pharmaceutical industry.
• Industry Knowledge: A thorough understanding of marketing communications and regulations within the U.S. pharmaceutical/healthcare industry.
• Pharma Launch Expertise: Proven experience with pharmaceutical product launches and HCP marketing strategies.
• Deep experience in digital delivery: Proven track record of delivering digital-first campaigns. With a baseline understanding of good UX/UI, digital design, and performance measurement best practices. 
• Healthcare Ad Agency Background: Previous experience working in a healthcare advertising agency is essential.
• Educational Credentials: A university degree is required; an MBA is preferred.
• Team Player and Independent Worker: Thrives both autonomously and within collaborative teams.
• Exceptional Communicator: Strong presentation and communication skills are a must.
• Willingness to Travel: Availability to travel as needed.
• Proximity to NYC: Must be located near NYC to be on-site from Tuesday to Thursday, with additional days as needed.

• Salary range $180K to $200K+
• The starting salary provided represents what a potential hire may expect to earn in this role at Coefficient Health. Actual salary decisions will be influenced by several factors that we use to determine overall fit, including experience (both direct and indirect), education, training, demonstrated qualifications, and organizational needs. Salary is only one component of the total rewards package offered at Coefficient Health, and we encourage you to apply if this range falls outside of your expectations.

Coefficient Health LLC. provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally recognized protected basis under federal, state or local laws. The Company complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform our team if you need assistance completing this application or to otherwise participate in the application process.